Welcome to Trezor.io/Start®
Thank you for choosing Trezor® – the trusted name in hardware wallet security. This page contains important legal, security, and usage information. By setting up or using your Trezor® device, you agree to the following terms and acknowledge the crucial disclaimers outlined below.
1. General Disclaimer
Trezor® is a hardware cryptocurrency wallet designed to secure your digital assets. While we prioritize your security, Trezor® does not guarantee protection against all threats or risks. Users are solely responsible for their device setup, ongoing security practices, and private key management. Trezor® cannot recover lost funds or seed phrases.
2. No Financial Advice
Nothing on Trezor.io, the Trezor® Start platform, or within the device constitutes financial, investment, legal, or tax advice. Always consult a qualified professional before making any financial decisions. Use of the Trezor® wallet is at your own risk.
3. Always Buy from Official Sources
To ensure product authenticity and your security, only purchase Trezor® devices from the official website (https://trezor.io) or certified resellers listed on the site. Counterfeit devices pose a serious security risk. If you suspect tampering, do not use the device.
4. Security Responsibilities
- Always verify the authenticity of your Trezor® packaging and holographic seals.
- Set up your device in a secure, private environment without cameras or recording devices nearby.
- Never share your recovery seed (also called recovery phrase or seed phrase) with anyone. Trezor® staff will never ask for it.
- Back up your recovery seed offline and store it in multiple secure physical locations.
5. Recovery Seed Disclaimer
Your recovery seed is the only way to restore access to your crypto assets in case of device loss, theft, or damage. If you lose your seed, Trezor® has no means to help you recover your funds. Do not store your seed digitally, and do not take a photo of it.
6. Firmware Updates
Firmware updates are occasionally released to patch vulnerabilities, add new features, and improve functionality. Users are strongly advised to keep their Trezor® device firmware up to date. However, always verify updates through Trezor Suite and avoid third-party update sources.
7. Phishing Warning
Trezor® will never send you unsolicited emails asking for your seed phrase, PIN, or passwords. Be cautious of lookalike domains such as "trezor-support.com" or "trezorwallet.io". Always double-check URLs and enable phishing protection in your browser.
8. Third-Party Integrations
While Trezor® supports integration with third-party services (e.g., exchanges, DeFi apps), we are not responsible for the actions, privacy practices, or performance of these platforms. Use third-party services at your own risk and read their terms of service and privacy policies carefully.
9. Compatibility
Trezor® devices are compatible with most major operating systems and browsers. However, functionality may vary. Ensure your system meets the requirements listed on the official website. Trezor® is not responsible for incompatibility with unsupported environments.
10. Limitation of Liability
To the maximum extent permitted by law, SatoshiLabs s.r.o. (manufacturer of Trezor®) disclaims all liability for any loss, damage, or disruption caused by:
- User negligence or misuse
- Failure to follow setup instructions
- Phishing or social engineering attacks
- Loss of recovery seed
- Malicious third-party software
- Acts of God or unforeseen events
11. Intellectual Property Notice
Trezor®, Trezor.io, and associated logos and branding are registered trademarks of SatoshiLabs s.r.o. Unauthorized use of these trademarks, content, or software is strictly prohibited and may result in legal action.
12. Changes to Terms and Disclaimer
This disclaimer may be updated at any time without prior notice. Please regularly review this page for changes. Continued use of the Trezor® device and platform constitutes acceptance of the revised terms.
13. Jurisdiction
These terms are governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising in connection with the use of Trezor® shall be subject to the exclusive jurisdiction of the courts of Prague, Czech Republic.
14. Contact & Support
If you have any questions or concerns, please visit the official Trezor® Support page. Do not seek help from unofficial forums or social media accounts claiming to be support staff.
Final Note
Using a hardware wallet like Trezor® puts you in full control of your digital assets – which is empowering but comes with great responsibility. Your financial safety is in your hands. Take precautions seriously, stay informed, and secure your recovery seed like your life depends on it – because your crypto does.
By proceeding, you acknowledge and accept the above disclaimers and agree to use Trezor® responsibly.